Privacy Policy

Privacy Policy

Introduction

Welcome to https://unibody-repair-techniques.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or websites linked from our site. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to cover various online activities, including but not limited to:

  • When you create an account on our platform and log in as an authorized user
  • During your visits to our websites, whether through a web browser or mobile device
  • Whenever you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. These include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account information, if shared for direct deposits or payments.
  • Purchase Information: Items you have purchased from us, including order history and product preferences.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Data: Geographic location data when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Data from social media platforms when you choose to log in via these accounts.
  • Product Information: Details about products you view or purchase on our site.

We obtain this data through direct user input, tracking technologies, and third-party sources, all while ensuring compliance with data protection regulations.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable core features like secure login and account management.
  • Preference: They remember user preferences, such as language settings or display options.
  • Analytics: Analytics cookies help us understand user behavior on our site for improvement purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the information.

Security Measures

The security of your personal data is a top priority. We implement robust technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website do not intentionally collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to access and request copies of your personal data held by us.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific cases.
  • Portability: Receiving a copy of your data in a structured format for reuse across different services.
  • Objection: Objecting to the processing of your data for legitimate interests.
  • Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your request as soon as possible and within applicable time frames.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Address: Unibody Repair Techniques, [Insert Address], [Zip Code], [Country]